Privacy Policy

Stair Runners UK ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.stairrunnersuk.co.uk (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, and postal address.
2. Order Information: Details of products you purchase, payment information, and delivery details.
3. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
4. Usage Data: Information about how you use our website, products, and services.
5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

1. To Process Orders: To handle and deliver your orders, manage payments, fees, and charges, and to collect and recover money owed to us.
2. Customer Service: To manage customer service interactions with you.
3. Communication: To send you service-related emails (e.g., order confirmations, shipping notifications).
4. Marketing: To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.
5. Improving Our Website: To administer and improve our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
6. Security: To keep our Website safe and secure.

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

1. Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
2. Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable laws and governmental regulations.
3. Business Transfers: In the event of a merger, acquisition, or sale of part or all of our assets, your personal information may be transferred to the acquiring entity.

Your Rights

You have the following rights regarding your personal data:

1. Access: You have the right to request access to your personal data.
2. Correction: You have the right to request that we correct any inaccuracies in your personal data.
3. Erasure: You have the right to request that we delete your personal data.
4. Restriction: You have the right to request the restriction of processing of your personal data.
5. Objection: You have the right to object to our processing of your personal data.
6. Data Portability: You have the right to request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at help@stairrunneruk.co.uk.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Stair Runners UK
Unit 14 Bartlett Court
Yeovil, Somerset
BA20 2NZ
Email: info@stairrunnersuk.co.uk
Telephone: 01935 412860

Your privacy is important to us, and we are committed to protecting and respecting your personal data. Thank you for trusting Stair Runners UK.